💡 Digital Product Nature
All of our products are digital downloads delivered instantly upon successful payment. Due to the non-returnable nature of downloadable files, we do not offer returns or exchanges once the product has been accessed, downloaded, or delivered.
✅ Eligibility for Refund
Refunds may be issued under the following conditions only:
- Technical Delivery Failure
- You did not receive the product download link, and we failed to deliver it within 48 hours after contacting support.
- File Corruption or Critical Errors
- The files are irreparably corrupted or do not match the product description, and we are unable to correct the issue within a reasonable timeframe.
- Duplicate Purchase
- You accidentally purchased the same product more than once within the same account or billing cycle.
To be eligible, your refund request must be submitted within 7 calendar days of the original purchase.
❌ Non-Refundable Circumstances
We do not offer refunds under the following circumstances:
- You changed your mind after downloading the product
- You misunderstood the product’s scope or technical requirements
- Your system environment or platform is incompatible with the tools
- You were expecting a feature that is not explicitly listed in the product description
- The product was purchased for review, testing, or resale purposes
🔄 Support First Policy
Before requesting a refund, we strongly encourage you to contact our support team. We’ll work with you to resolve any issues related to:
- Download errors or file corruption
- Version incompatibilities or installation help
- Clarifications on usage and integration
💵 Refund Processing
If a refund is approved:
- It will be issued to the original payment method used at checkout
- Refunds are typically processed within 5–10 business days, depending on your payment provider
🛡️ Your Trust Matters
We take pride in building professional-grade products and standing behind their quality. Our goal is not just to deliver tools — but to earn your trust.
For questions or clarifications regarding this policy, please reach out before making your purchase.
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